During the COVID-19 pandemic; NDIS are temporarily broadening the flexible approach to low-cost assistive technology (IT) items so participants can continue to receive NDIS funded supports and services.

Participants can use their existing NDIS fundig to purchase an item if it meets all of the criteria on the assistive technology explained page on the NDIS website.

It is recommended that participants talk with their existing providers about the best way to receive services and supports while maintaining physical distancing - this might innclude using available technology, developing programs you can do at home, borrowing equipment or keeping in touch over the phone.

This is a time-limited policy, which will be in place until September 2020 and will be reviewed in July 2020.

New measured to support NDIS participants during COVID-19:

  • All NDIA offices are closed to the public. Services are being provided via phone, email or webchat.
  • NDIS plans can be extendedd for up to 24 months.
  • Plans will automatically be extended by 12 months (replacing the previous 28 day rule)
  • There is some flexibility moving Capacity Building funding to Core funding.
  • Support Coordination could be accessed from the Core funding.
  • You will not be penalised for unspent funds during this COVID pandemic.

For more information, visit the NDIS website. www.ndis.gov.au/coronavirus

We are all being tested during these challenging and uncertain times. Carers can still get support, all-be-it different to face to face support, whether it be over the phone, via video conference, email, online; there is support for you. 

Carers Victoria - will provide support via phone or video-conference - 1800 314 845

Tandem - for support, referrals and/or financial assistance via the Carer Support Fund - 1800 314 325

Carer Gateway - to be connected to Carer Support Services near you - 1800 422 737

NDIS - Recipients - 1800 800 110

Services Australia (Centrelink) - 132 850

Victoria's dedicated Corona-Virus hotline - 1800 675 398

Stay Safe - Stay Positive - Stay Connected.

From 6th April, a new Australia-wide network of carer service providers will start; it's called CARER GATEWAY.

By calling Carer Gateway, you will be connected with a new network of Carer Gateway service providers. They will talk through what you need and help you to find local services and support to help you.

When you call Carer Gateway on 1800 422 737 you will reach a Carer Gateway service provider in your area. A trained worker will be available to talk with you and then help you to find services and support to meet your needs.

You can find more information on the Carer Gateway website carer gateway

The Victorian Mental Health Royal Commission comes at a pivotal time and is providing us a 'once in a generation' opportunity to implement a major re-design and reform for the mental health system in Victoria.

As well as attending many sessions provided by the Royal Commission; LMMHCN made a formal submission which outlines in detail the needs of people suffering mental health, carers and communities in the Loddon Mallee Region. We are very optimistic that the Royal Commission will provide the Victorian Government with a clear mandate to implement a complete re-design of mental health care. You can read/download our submission here LMMHCN submission

We thank our secretary Sandra for her valuable input in presenting the submission and to the CoM members who contributed to the dialogue.


Over the next four years the Victorian Government's 2019/20 budget includes a $49.5 million package in additional funding for carers. This package will fund an extra 100,000 hours of respite care each year and expand eligibility to include carers of people with mental illness and younger carers. This will enable an extra 5000 Victorians to access respite care, knowing their relative or friend is receiving quality care. 

Within the $49.5 million package, there will be $4 million in grants for carer support groups. These grants will focus on support for carers in regional areas as well as under-recognised groups such as young carers and LGBTIQA + carers.

Victorian Carer Card holders will be able to access half priced public transport all year round and free public transport during carers week.

Carers Victoria played a pivitol role in the development of the Victorian Carer Strategy in 2018 to ensure carers can get the support they need.

Read the full media release good news for carers-media-release-May-2019

Carer Gateway flyer

The second of five online education modules developed by Carers Australia is now available on the Australian Government's Carer Gateway portal. The latest module explores 'Effective Communications' techniques to help carers gain confidence to plan and discuss difficult issues. visit carer-gateway-portal for details

Mental Health NDIS Access Support is a new way to get help accessing NDIS services (see flyer). The Mental Health Community Support Services (MHCSS) Intake Service are assisting people with a mental illness to access the NDIS and work collaboratively with other services to help people to understand, engage in and complete the NDIS access process.

Download the flyer for more detailed information... NDIS Access Support

For Regional and Rural areas ACSO 1300 022 760 E.  


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